{"id":688,"date":"2022-04-04T13:12:52","date_gmt":"2022-04-04T11:12:52","guid":{"rendered":"https:\/\/niebauer.at\/faq\/"},"modified":"2022-07-13T16:04:25","modified_gmt":"2022-07-13T14:04:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/niebauer.at\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row el_class=”section”][vc_column][vc_tta_accordion title_tag=”h3″ section_title_tag=”p” style=”flat” spacing=”10″ gap=”10″ c_position=”right” active_section=”99″ no_fill=”true” collapsible_all=”true” title=”Eye test”][vc_tta_section title=”Is an eye test for free?” tab_id=”1649336196231-2a506686-d1f4″][vc_column_text]Yes, an eye test is \u2013 according to its name, just a \u201ctest\u201d that determines if a sight deficiency exists.\r\n\r\nAn exact determination of your visual acuity is called refraction in technical jargon and is a paid service.\r\n\r\nYour dioptres are saved in our system, giving you the opportunity to access your data at any time.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do I need an appointment for determining the eyesight, respectively dioptres?” tab_id=”1649336196240-b3e84985-25e2″][vc_column_text]Yes, an appointment is absolutely necessary.\r\n\r\nCall us on 01\/408 61 40 or email us your preferred date to optik@niebauer.at<\/a>\r\n\r\nWe will respond promptly to confirm your appointment.\r\n\r\nPlease allow approximately half an hour<\/u> for the appointment.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What\u2019s the difference between a visit to the ophthalmologist and the optician?” tab_id=”1649336583158-777ca794-ce75″][vc_column_text]An ophthalmologist examines your eyes medically, therefore we recommend a check-up at the eye-doctor regularly.\r\n\r\nDetermining your dioptres is possible at both ophthalmologist and optician.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_tta_accordion title_tag=”h3″ section_title_tag=”p” style=”flat” spacing=”10″ gap=”10″ c_position=”right” active_section=”99″ no_fill=”true” collapsible_all=”true” title=”Visual aids for children”][vc_tta_section title=”From which age on can children wear contact lenses?” tab_id=”1649336610776-9ceff924-cec4″][vc_column_text]There is no age limit for wearing contact lenses.\r\n\r\nBabies with aphakia (lack of lenses) also wear contact lenses.\r\n\r\nBasically, if children can\u2019t handle the care or insertion and removal of the contact lenses, parents have to undertake this.\r\n\r\nWe are happy to instruct you.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do I need an appointment for the adjustment or training for children\u2019s contact lenses?” tab_id=”1649336610796-93162033-50e9″][vc_column_text]Yes, an appointment is absolutely necessary, so that we can take sufficient time for our little customers.\r\n\r\nCall us on 01\/408 61 40 or email us your preferred date to optik@niebauer.at<\/a> .\r\n\r\nWe will respond promptly to confirm your appointment.\r\n\r\nHow much time you should calculate, depends on the cooperation of your child and whether they understand the procedures.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”My child is near-sighted, what can I do?” tab_id=”1649336610819-54a60142-4454″][vc_column_text]The answer is myopia management<\/strong>!\r\n\r\nWhether contact lenses or non-invasive solutions \u2013 we are happy to advise you on this matter.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How often does the health insurance cover the expenses of children\u2019s eyeglasses?” tab_id=”1649336669474-cae1b2d6-453e”][vc_column_text]The wearing period is three years. If the dioptres change, you are entitled to new glasses.\r\n\r\nIn special cases you can apply for non-tariff approval. We are happy to advise you on this.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_tta_accordion title_tag=”h3″ section_title_tag=”p” style=”flat” spacing=”10″ gap=”10″ c_position=”right” active_section=”99″ no_fill=”true” collapsible_all=”true” title=”Manufacture and repair”][vc_tta_section title=”How long does manufacturing of glasses take?” tab_id=”1649336686509-43938ca9-bdc4″][vc_column_text]Simple single-vision glasses, i.e. long-distance or reading glasses, can be delivered within 3-4 days.\r\n\r\nProgressive lenses usually take 10 working days until they are ready for collection.\r\n\r\nCustom-made products after consultation.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Help \u2013 my eyeglasses are broken! How long does repairing take?” tab_id=”1649336686531-17d80944-3653″][vc_column_text]Unfortunately, there is no general answer to this question. Different causes and problems require individual solutions.\r\n\r\nSmaller repairs can possibly be carried out on site, for larger ones you must grant us a little more time.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do I need spare glasses?” tab_id=”1649336686555-182f3203-336c”][vc_column_text]Fully functioning spare glasses are always recommended.\r\n\r\nIf something happens to your main glasses, you can bridge the time with the spare glasses.\r\n\r\nAfter all, you don\u2019t have just one pair of shoes or pants either, do you?[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_tta_accordion title_tag=”h3″ section_title_tag=”p” style=”flat” spacing=”10″ gap=”10″ c_position=”right” active_section=”99″ no_fill=”true” collapsible_all=”true” title=”Contact lenses”][vc_tta_section title=”Do I need an appointment for fitting the contact lenses?” tab_id=”1649336739988-62fb6e29-63e2″][vc_column_text]Yes, an appointment is absolutely necessary.\r\n\r\nCall us on 01\/408 61 40 or email us your preferred date to optik@niebauer.at<\/a> .\r\n\r\nWe will respond promptly to confirm your appointment.\r\n\r\nPlease allow about an hour<\/u> for the appointment.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can I wear contact lenses with astigmatism (corneal curvature)?” tab_id=”1657706644535-0f841f33-ec81″][vc_column_text]Yes, there are special contact lenses for people with astigmatism.\r\n\r\nOur staff will help you to find the right lenses.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_tta_accordion title_tag=”h3″ section_title_tag=”p” style=”flat” spacing=”10″ gap=”10″ c_position=”right” active_section=”99″ no_fill=”true” collapsible_all=”true” title=”Health insurance approval”][vc_tta_section title=”Do I have to submit everything to the health insurance myself?” tab_id=”1649336779654-424d899d-e293″][vc_column_text]No, obtaining approval is part of our customer service. We are happy to take care of that for you![\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Which visual aids for seniors are covered by health insurance?” tab_id=”1649336779682-19750a18-aff8″][vc_column_text]Unfortunately, we cannot give a general answer to that. Every case is different, so we recommend stopping by for a consultation.\r\n\r\nArrange an appointment by calling 01\/408 61 40 or email us your preferred date to optik@niebauer.at<\/a> .\r\n\r\nOf course, we will help you with obtaining the approval![\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row equal_height=”yes” el_class=”section pt0″][vc_column offset=”vc_col-md-6″]\n
<\/a>\n

Benefit from our service range!<\/h3>

From competent advice and eye tests to completely custom-made glasses, with us you get everything from one provider. We also do eyeglasses adjustments or repairs in our workshop.<\/p>\nLearn more<\/i><\/span><\/div><\/div>\n <\/div>[\/vc_column][vc_column offset=”vc_col-md-6″]\n

<\/a>\n

Ask your trusted optician<\/h3>

If you have questions to our products and services, feel free to contact us via telephone or email.<\/p>\nContact<\/i><\/span><\/div><\/div>\n <\/div>[\/vc_column][\/vc_row]","protected":false},"excerpt":{"rendered":"

[vc_row el_class=”section”][vc_column][vc_tta_accordion title_tag=”h3″ section_title_tag=”p” style=”flat” spacing=”10″ gap=”10″ c_position=”right” active_section=”99″ no_fill=”true” collapsible_all=”true” title=”Eye test”][vc_tta_section title=”Is an eye test for free?” tab_id=”1649336196231-2a506686-d1f4″][vc_column_text]Yes, an eye test is \u2013 according to its name, just a \u201ctest\u201d that determines if a sight deficiency exists. An exact determination of your visual acuity is called refraction in technical jargon and is a […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-688","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - Optiker Niebauer<\/title>\n<meta name=\"description\" content=\"Als Optiker Ihres Vertrauens bieten wir Ihnen von der Beratung bis zur komplett individuellen Brillenanfertigung an. 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